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Our commitments

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Drive for Quality

Quality demands and customer satisfaction have always been
at the heart of the company’s concerns. These priorities became
official policy in 2004, when LOGIRIS obtained ISO 9001
v200 certification.
 

The management system in place encourages every employee
towards continual improvement so as always to be best equipped
to adapt to customer needs and to help the company develop.

 

Putting this in to practice, LOGIRIS monitors the quality
levels of its services using a number of performance
indicators, which report every month. This monitoring
process allows malfunctions to be detected and the
necessary corrective actions for improvement to be taken.

 

Certificat d'approbation ISO 9001 v2000 LOGIRIS

 

LogisticsLOGIRIS requirements
- N° picking errors< 1 / 1000 lines picked
- N° of breakages< 1.5 / 1000 mouvements
Packaging 
- Percentage of files delivered late< 5 %
- N° of defectsNone
Transport and Freight-forwarding 
- Delays versus N° of deliveries0.50 %
- N° of damaged packages at discharge< 2 / 1000 packages

This year, LOGIRIS will also be measuring its customer satisfaction levels by means of a survey-questionnaire. En 2009, our customer satisfaction rating for all of our services was 80 %.

Downloading of LOGIRIS Quality and Environment Charter
 

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